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How does The Evaluator work?
The Evaluator is a comprehensive business assessment tool that accurately distinguishes areas of CSR Process Improvement or Business Risk Management Process Alignment and CSR Business Audit for enhanced business viability.
Simply fill in a list of comprehensive business questions spread over 30 key areas of business process which in turn are arranged inside 6 core business areas as follows:
• Management Reporting
• Reporting Stability
• Risk Management
• Sustainability Linkages
• Performance Management
• Communications Credibility
Using cross referencing technology and complex mathematical grids the tool calculates critical paths for process improvement and areas of risk management.
The tool will then calculate and identify your business opportunities and risks to accurately pin-point critical and continual improvement to totally embed value creation into a company.
The tool will tell you areas of financial risk liabilities plus management and reporting procedures that need to be in place to make external verification less painful.
Final Outcome: Save valuable management time and resources by highlighting the necessary process improvement activities; highlight employee training needs; enables a company to work more closely with its shareholders/ investors to demonstrate the company’s on-going business viability; accurately identify company strengths and weaknesses.
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Who in the organisation is responsible for managing The Evaluator?
The person your company nominates to be the main account user of the tool should be a senior manager with access to the CEO/CFO and Board of Directors. Ultimately the decision is up to the company at large but should be someone within the organisation that has project management experience; this is purely the recommendation of the Evaluator team and is not conditional to use the tool.
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What is the role of the main account user managing The Evaluator?
The main account user will firstly identify who within the organisation needs to be involved in answering the questions within the tool. In addition the main account user will have the ability to set user restrictions ensuring that certain information is not changed and or altered by anyone else other then the selected people. The main account user will also be able to purchase new reports online, set up new account users and permissions. The main account user will manage the entire process of data input and output and decide who has the ability to add, delete and amend certain sections within the tool.
Please note: that you do not need to be a specialist IT person to understand how to do set up user abilities, this is a very simple and straight forward process and upon initial sign in to the tool, you will be prompted on what information you are required to fill in and how you go about maintaining, filling in information and or changing information using an easy to use help guide.
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How much man time is required to use The Evaluator?
This is completely dependant on you! You can do a quick overview within a day or run through the full process with multiple inclusions from different departments/countries/ people which can take either days or weeks depending on your time scale and usage requirements.
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How often should The Evaluator be used?
As a minimum we recommend that the tool be used annually but preferably half yearly to coincide with the other public reporting requirements of the company.
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How often will the questions and other functions and contents within The Evaluator be updated to ensure that it is concurrent with new market changes and challenges?
A fundamental requirement of 21st Century business is speed of response as market sectors are moving and changing quickly, not only from a legislative and regulatory perspective but from a public/consumer perspective as well. Therefore it is our intention to update the tool to coincide with market changes and on an “as appropriate basis”, at the very least this will be annually to ensure that the tool stays at the leading edge.
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Will new changes to The Evaluator be included within my package?
Yes. The changes to the tool will be included within your license package. However you should note that it is our intention to add additional modules to the tool in the coming years of which these will not be included in your package but will be available for purchase separately.
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Will CSR-Evaluator Ltd and or its Partner organisations offer support and or training to ensure we use the tool effectively?
Yes. The tool has a HELP facility included and the user should be able to commence using the tool immediately upon purchase. CSR-Evaluator Ltd will offer a phone support service as part of your package, if your company requires it. Should the user believe they would like further training on the tool then specific training packages can be compiled accordingly, either by CSR-Evaluator Ltd and or by one of our trained associated partners.
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We already know where our strength and weaknesses lie what would be the benefit of us using The Evaluator?
Experience and In-depth Research has proven that although many companies believe they understand their strengths and weaknesses they do not fully appreciate how these fit with, and drive, the on-going business viability issues of their company. The tool provides a unique framework which ties together the financial, environmental and social business issues. In addition, during the development of the tool our studies and investigations have consistently demonstrated that the outputs from the tool give users a different perspective on their company then previously perceived. In other words your list of strengths and weaknesses may appear comprehensive and correct (although a number of organisations have been surprised by the issues they have missed once they have used the tool) but when sat within the tool’s framework their affects may be very different to what you believed will drive the company forward, and certainly how your company appears to all of its key stakeholders.
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We have just completed our auditing process and know exactly were our risk liabilities lie, what would be the benefit of us using The Evaluator?
The management of Enron, BCCI, and Parmalat would probably have said the same. One of the greatest issues to arise from those financial disasters was that strategic and operational management had become so complex and partitioned, despite claims from each of them about enhanced flat management, that even their existing risk management procedures failed to truly understand the on-going business viability issues associated with their process weaknesses. Although we make no exaggerated claims about the Evaluator we do know that it provides a framework, unlike any other tool, seeking out process improvement opportunities, business risk management process alignment and many other features to form a seamless link between strategic and operational management. In this way the tool provides the user with a robust framework to maximise all of the existing management systems that their company will currently have running.
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Can The Evaluator aid in the yearly reporting process?
Yes. The tool will strengthen the annual reporting of your company as the outputs are deliberately designed to aid clear demonstration of your commitment to enhanced triple bottom line reporting. The tool provides information and support on all relevant aspects of process improvement, data management, employee training, and reporting activities of your triple bottom line reporting.
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Why is The Evaluator more beneficial to my company then any other tool/application in the marketplace?
This tool is designed to attach itself to your existing processes and systems and to analyzes how they are responding to the needs of creating a true 21st century company, where financial correctness is a prerequisite, the environmental footprint is under the most appropriate management, and social issues surrounding all stakeholders are understood and integrated into the heart of the company. The Evaluator differentiates itself from competing products by providing a diagnostic framework for analyzing user input and provides a more in depth analysis when compared to the tools that are either a self assessment questionnaire or simply an assessor using publically available information. These methods do not test the validity of the answers supplied and or provide such comprehensive output reports. The importance of the Evaluator activity, is in the answers that it provides, as this information is becoming more meaningful not only to a companies business viability but also important to third parties to whom the information is disclosed.
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If we use this tool, will CSR-Evaluator Limited have to be used as our consultants on the usage and management of the tool?
No. CSR-Evaluator Limited is not seeking consultancy opportunities from a company purchasing the tool. Our aim is to provide a product that links with the existing risk and management tools that a company already has running, and to strengthen the relationships it may have with its existing consultants. If a company does specifically wish to receive consultancy support from us then we will be happy to discuss your particular requirements, and advise accordingly as to the most appropriate way forward to fit with your particular situation.
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How can I provide you with feedback and what will you do with it?
CSR-Evaluator Limited is always delighted to hear your feedback, you can send an email to feedback@csrevaluator.com or call us on: +44 (0) 870 429 4834, we would be pleased to receive your comments and thoughts about improving the tool at any time. In any event we would hope to keep in contact with you over the duration of your license and once you purchase the tool you will receive a regular quarterly newsletter about updates, items of interest, relevant industry news and the like.
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How will The Evaluator enhance a “client based” organisations current processes and services?
The Evaluator will add value to current client led activities and overall services, by providing you with the ability to use the tool in unison with your clients to conduct a number of beneficial activities such as:
1. Training companies on how to use, rate and manage the functions within the tool.
2. Ensure that clients have peace of mind by using there existing consultant to managing and monitoring the input and output of the tool.
3. To provide you with the ability to plan and execute training programs on behalf of your client/s whilst helping them to accurately identify areas of business improvement that is timely and beneficial.
4. By adding a value additional service to your company’s skill set to save both you and your client unnecessary costs and waiting time in assessment to focus on the implementation.
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How will the Evaluator enhance my company’s current processes?
The Evaluator will be a considerable asset to any senior management team as it will:
1. Demonstrate to the main board the company’s current CSR status in relation to current management and risk processes and financial risk liabilities and how this affects company wide business objectives.
2. Acts as a framework for a company’s CSR steering committee
3. Ensures buy-in from the internal audit team and Audit committee members in their discussions/negotiations with the company's external auditors. The Evaluator will provide a step change in understanding of the future business viability needs inside the company.
4. Aids the Human Resources team to accurately understand necessary training program/s for learning and growth that compliments the short and long term business objectives of the company
5. Provide a more stable platform for employer and employee dialogue and interaction.
The tool should function as a top line assessment application and should not conflict with any existing company wide applications. The tool does have the ability to be used along side existing risk management/process tools.
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